The Arena Open Event Guide: February 2021 Update

Arena Open Feb 2021

The Arena Open is an in-game tournament series that happens every couple of months in MTG Arena, that boasts monetary rewards and even qualification to a Mythic Qualifier event! The major talking point in this event is being the first limited tournament on MTG Arena – Kaldheim Sealed! Below is an official transcript from Wizards of the Coast detailing the specifics of the event (terms and conditions, eligibility, rewards, and so on), as well as some helpful resources for those contemplating in participating in the event.

Resources for the Arena Open

We prepared two excellent articles to help you for the event (in addition to our other Kaldheim Limited guides). Make sure to check them out!

Expected Value (EV) and Bo1 vs Bo3

Below is a helpful guide from MTG Data regarding the overall value proposition and comparison between Bo1 and Bo3 for the first day of the event. Be sure to give them a follow for other useful information such as metagame data and more!

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Source: MTG Data
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Source: MTG Data
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Source: MTG Data

One of the first things to keep in mind is that this event is rather pricey for an Arena event, at $20-25, depending on whether you buy gems in bulk. If you’re someone who has accumulated a lot of gold, it may appear to cost next to nothing, but 20,000 gold still translates to 20 packs or two premier drafts. Personally, I think the cost is worthwhile; it’s more than you would spend at Friday Night Magic, but the ability to play anywhere from 3-14 games in a competitive environment at my leisure for potentially great prizes is worth it in my book. That said, the cost will keep some players away. At this point, official competitive Bo1 tournaments are too new to guess exactly how the participant pool will shake out, but given the intense level of advertising, I would expect it to be abundantly popular. In addition, you can enter as many times as you like on the first day which makes it more tempting to try for the second day.


February 2021 – Kaldheim Sealed

THE ARENA OPEN FINE PRINT

  • You must be 18 years or older to participate.
  • Regional eligibility restrictions apply, void where prohibited.
  • Receiving monetary rewards requires having or creating Wizards, DCI, and i-Payout accounts. (iPayout accounts cannot be created in advance.)
  • Refer to the official Terms and Conditions for complete details.

YOUR FATE IS SEALED

For the first Arena Open in 2021, we wanted to open our play opportunities by scheduling, for the first time ever, a Limited event. We have done both Historic and Standard Constructed Arena Open events in the past but have yet to challenge players to strive for glory using a limited card pool.

Today, we’re excited to announce that the Arena Open scheduled for February 20–21 will be featuring the Kaldheim Sealed format.

We’ll get to more of the fine details in just a bit, but before you ask—why Sealed, and why not Player Draft?

The biggest hurdle with doing player drafts for competitive events on MTG Arena is that an in-game draft table requires exactly eight participants: no more, no less. Given the large-scale, open nature of the Arena Open (see, it’s even in the name), we can’t guarantee the number of interested participants is going to be divisible by eight. While we are exploring potential solutions to this problem, there are technical, logistical, and philosophical hurdles we need to overcome first.

Beyond that, we also have a responsibility to ensure competitive integrity. While this is true for all Arena Open events, we recognize gameplay disruption during a draft can be particularly devastating, whether it’s an issue within the client itself or an insufficient number of players available to begin a draft.

While we consider solutions to some of these issues, we do have a Limited format that scales to any number of players over an event period: Sealed.

We hope the introduction of this format gives our Limited fans a new opportunity to show their stuff and our competitive Constructed players a new challenge to overcome. And for those of you who have been keeping an eye on the MTG Arena event calendar—we will be offering Best-of-Three Sealed for the first time ever, both leading up to the Arena Open, as well as for the Arena Open itself.

Additionally, this Arena Open will qualify eligible players who finish Day 2 with five or more wins to the March Strixhaven Qualifier Weekend, which will feature the Kaldheim Phantom Sealed format. More details will be available on the Qualifier Weekend Information page on Magic.gg.

Okay, so now for all the frigid facts.

DAY 1

Format: Best-of-One or Best-of-Three Kaldheim Sealed

Deck Building: Open

  • Players do not have to register and submit one specific deck for the whole event. They only need a deck with at least 40 cards (including basic lands) for participating in each match.
  • Players will be able to make changes to their deck in between matches using cards opened in their sealed pool.
  • Reminder that only the snow lands opened in your pool will be available for deck building.

Start: February 20, 2021 at 6 a.m. PT

Signups End: February 21, 2021 at 3 a.m. PT—you’ll still have a few hours to complete your current run, but you won’t be able to join after this deadline.

Event End: February 21, 2021 at 6 a.m. PT

Entry Fee: 22,500 Gold or 4,500 Gems (both Best-of-One and Best-of-Three)

  • Cards from the sealed pool will be added to the player’s respective collection.
  • Players receive a new sealed pool with each entry.

Entry Reward: Phyrexian Vorinclex, Monstrous Raider card style

BEST-OF-ONEBEST-OF-THREE
Event Record: 7 wins or 3 LossesEvent Record: 4 wins or 1 Loss
7 Wins: 2,000 Gems, Qualification for Day 24 Wins: 5,000 Gems, Qualification for Day 2
6 Wins: 1,600 Gems3 Wins: 5,000 Gems
5 Wins: 1,200 Gems2 Wins: 2,500 Gems
4 Wins: 800 Gems1 Win: 1,000 Gems
3 Wins: 400 Gems0 Wins: No Reward
0–2 Wins: No Reward 

DAY 2

Start: February 21, 2021 at 6 a.m. PT

Signups End: February 21, 2021 at 8 a.m. PT—you’ll have until the event ends to complete your matches, but you must join during this 2-hour window.

Event Ends: February 21, 2021 at 5 p.m. PT

Format: Best-of-Three Kaldheim Sealed

  • Players will receive a new sealed card pool for Day 2.
  • Cards from the sealed pool will be added to the player’s respective collection.

Deck Building: Open

  • Players do not have to register and submit one specific deck for the whole event. They only need a deck with at least 40 cards (including basic lands) for participating in each match.
  • Players will be able to make changes to their deck in between matches using cards opened in their sealed pool.
  • Reminder that only the snow lands opened in your pool will be available for deck building.

Event Record: 7 wins or 2 losses

Entry Fee: None—previous qualification from Day 1 required.

Q&A

How many players can earn the monetary rewards on Day 2?

As many as qualify! All players on Day 2 who earn six or seven wins will be eligible to receive the monetary rewards.

Can I qualify for Day 2 multiple times?

Players may qualify for Day 2 by earning enough wins in the Day 1 Best-of-One or Best-of-Three events. Qualifying multiple times (i.e. through both Day 1 events) will not grant you additional Tokens for Day 2 participation. On a related note, it is not required to qualify in both events to receive a Token for Day 2; qualifying in a single event is sufficient.

Is the Arena Open a part of the MPL/Magic Esports?

Top finishers on Day 2 will be eligible to compete in an upcoming Qualifier Weekend event.

What should I do if I encounter an issue during the Arena Open?

If you encounter an issue or need further assistance with the Arena Open, you will need to contact Customer Service—we are unable to provide support for in-game issues over social media (other than telling you to submit a ticket). Please ensure you select “Qualifier Weekend/Arena Open Issues” as the reason you are contacting our support team.

I reached six/seven wins on Day 2 and earned a monetary reward . . . now what?

If you receive a monetary reward, we will contact you via the email listed in your Wizards account to obtain your DCI Account and with instructions for activating your eWallet account with our partner i-Payout (or notifying you of your prize if you have already created an account). Please check your email regularly after the Arena Open to ensure that you respond to our inquiry in a timely manner. If you win a monetary reward and do not receive a reward email within 72 hours of completion of the Arena Open, please contact Customer Service.

For more information on reward fulfilments, please refer to the full Terms and Conditions and our general Event Prize Support FAQ.

December 2020 – Historic

Interested in participating in our next Arena Open? Keep reading for all the important dates and details between them and the opportunity to win monetary rewards from the convenience of home—no ladder climb or Mythic Rank required!

THE ARENA OPEN FINE PRINT

  • You must be 18 years or older to participate.
  • Regional eligibility restrictions apply, void where prohibited.
  • Receiving monetary rewards requires having or creating Wizards, DCI, and i-Payout accounts.
  • Refer to the official Terms and Conditions for complete details.
Arena Open

With the next Arena Open less than a week away, it’s time to lay out all the fine details. If you missed our previous announcement in November, the format this time will be Historic, and we will once again be offering Day 1 in both Best-of-One or Best-of-Three varieties. 

DAY 1

Format: Best-of-One or Best-of-Three Historic Constructed
Start: December 12, 2020 at 8 a.m. PT
Signups End: December 13, 2020 at 5 a.m. PT—you’ll still have a few hours to complete your current run, but you won’t be able to join after this deadline.
Event End: December 13, 2020 at 8 a.m. PT
Entry Fee: 20,000 Gold or 4,000 Gems (both Best-of-One and Best-of-Three)
Entry RewardKaldheim Promotional Sleeve

BEST-OF-ONEBEST-OF-THREE
Event Record: 7 wins or 3 LossesEvent Record: 4 wins or 1 Loss
7 Wins: 2,000 Gems, Qualification for Day 24 Wins: 5,000 Gems, Qualification for Day 2
6 Wins: 1,600 Gems3 Wins: 5,000 Gems
5 Wins: 1,200 Gems2 Wins: 2,500 Gems
4 Wins: 800 Gems1 Win: 1,000 Gems
3 Wins: 400 Gems0 Wins: No Reward
0-2 Wins: No Reward 

DAY 2

Start: December 13, 2020 at 6 a.m. PT
Signups End: December 13, 2020 at 9 a.m. PT—you’ll have until the event ends to complete your matches, but you must join during this 2-hour window.
Event End: December 13, 6 p.m. PT
Format: Best-of-Three Historic Constructed
Event Record: 7 wins or 2 losses

  • 7 Wins: $2,000 USD, December Kaldheim Qualifier Weekend Eligibility
  • 6 Wins: $1,000 USD, December Kaldheim Qualifier Weekend Eligibility
  • 5 Wins: 20,000 Gems, December Kaldheim Qualifier Weekend Eligibility
  • 4 Wins: 10,000 Gems
  • 3 Wins: 6,000 Gems
  • 2 Wins: 4,000 Gems
  • 1 Win: 2,000 Gems
  • 0 Wins: No Reward

Entry Fee: None—previous qualification from Day 1 required.

ENTRY REWARD

A cold wind is blowing across the brutal battlefields . . .

Promo Sleeve

. . . and it’s going to be metal. All players who join Day 1 will receive a promotional Kaldheim card sleeve featuring artwork from the upcoming set!

P.S. Be sure to check out our Historic All-Access FNM at Home event on December 11! Create and play with decks using Historic cards—whether they’re in your collection or not!

Q&A

How many players can earn the monetary rewards on Day 2?

As many as qualify! All players on Day 2 who earn six or seven wins will be eligible to receive the monetary rewards.

Can I qualify for Day 2 multiple times?

Players may qualify for Day 2 by earning enough wins in the Day 1 Best-of-One or Best-of-Three events. Qualifying multiple times (i.e. through both Day 1 events) will not grant you additional Tokens for Day 2 participation. On a related note, it is not required to qualify in both events to receive a Token for Day 2; qualifying in a single event is sufficient.

Is the Arena Open a part of the MPL/Magic esports?

Top finishers on Day 2 will be eligible to compete in an upcoming Qualifier Weekend event

What should I do if I encounter an issue during the Arena Open?

If you encounter an issue or need further assistance with the Arena Open, you will need to contact Game Support—we are unable to provide support for in-game issues over social media (other than telling you to submit a ticket). Please ensure you select “Mythic Events/Arena Open Issues” as the reason you are contacting our support team.

I reached six/seven wins on Day 2 and earned a monetary reward. . .now what?

If you receive a monetary reward, we will contact you via the email listed in your Wizards account to obtain your DCI Account and with instructions for activating your eWallet account with our partner i-Payout (or notifying you of your prize if you have already created an account).Please check your email regularly after the Arena Open to ensure that you respond to our inquiry in a timely manner. If you win a monetary reward and do not receive a reward email within 72 hours of completion of the Arena Open, please contact customer service.

For more information on reward fulfilments, please refer to the full Terms and Conditions and our general Event Prize Support FAQ.

October 2020 – Standard

We’ll be closing out the month of October with the return of the Arena Open, our two-day competitive event where the top players will be able to receive monetary rewards by playing MTG Arena.

THE FINE PRINT

  • You must be 18 years or older to participate.
  • Regional eligibility restrictions apply, void where prohibited.
  • Receiving monetary rewards requires having or creating Wizards, DCI, and i-Payout accounts.
  • Refer to the official Terms and Conditions for complete details.

We’ll be returning to Standard Constructed for this event, and for those of you with your eyes on the prize, keep your sideboard handy, because this time you’ll be able to qualify for Day 2 by playing either Best-of-One or Best-of-Three matches.

If you recall back to May, two of our three key pillars for this event was both ease of access and to create a competitive experience. While most of our players opt for Best-of-One matches in MTG Arena, we know that some of our players prefer the Best-of-Three match structure when it comes to high-level competitive play.

So, why not both?

For Day 1, there will be two options (and two in-game events, so pay attention!) in which to participate. The entry fee is the same for both, and you will be able to enter Day 1 multiple times regardless of your preferred match structure. Since there tends to be more games played per match in Best-of-Three formats ( . . . yes, we’re stating the obvious here), we made adjustments to try and keep the total playtime, likelihood of qualifying for Day 2, and expected overall rewards as close as possible between the two Day 1 event structures.

Here’s a side-by-side comparison:

DAY 1

Format: Best-of-One or Best-of-Three Standard Constructed
Start: October 31, 2020 at 8 a.m. PT
Signups End: November 1, 2020 at 4 a.m. PT*—you’ll still have a few hours to complete your current run, but you won’t be able to join after this deadline.
Event End: November 1, 2020 at 7 a.m. PT*

BEST-OF-ONEBEST-OF-THREE
Event Record: 7 wins or 3 LossesEvent Record: 4 wins or 1 Loss
7 Wins: 2,000 Gems, Qualification for Day 24 Wins: 5,000 Gems, Qualification for Day 2
6 Wins: 1,600 Gems3 Wins: 5,000 Gems
5 Wins: 1,200 Gems2 Wins: 2,500 Gems
4 Wins: 800 Gems1 Win: 1,000 Gems
3 Wins: 400 Gems0 Wins: No Reward
0-2 Wins: No Reward 

*Important Note: Daylight Savings Time ends in the United States on November 1.

Entry Fee: 20,000 Gold or 4,000 Gems (Both Best-of-One and Best-of-Three) 
Entry Reward: Sea Gate Stormcaller; Leyline Tyrant; Scourge of the Skyclaves; Tazri, Beacon of Unity; and Ashaya, Soul of the Wild card styles.

DAY 2

Start: November 1, 2020 at 6 a.m. PT*
Signups End: November 1, 2020 at 9 a.m. PT—you’ll have until the event ends to complete your matches, but you must join during this 2-hour window.
Event End: November 1, 6 p.m. PT
Format: Best-of-Three Standard Constructed
Event Record: 7 wins or 2 losses

  • 7 Wins: $2,000 USD, Zendikar Rising Qualifier Weekend Eligibility
  • 6 Wins: $1,000 USD, Zendikar Rising Qualifier Weekend Eligibility
  • 5 Wins: 20,000 Gems, Zendikar Rising Qualifier Weekend Eligibility
  • 4 Wins: 10,000 Gems
  • 3 Wins: 6,000 Gems
  • 2 Wins: 4,000 Gems
  • 1 Win: 2,000 Gems
  • 0 Wins: No Reward

Entry Fee: None—previous qualification from Day 1 required.

*Important Note: Daylight Savings Time ends in the United States on November 1.

August 2020 – Historic

Interested in participating in our next Arena Open? Keep reading for all the important dates and details between them and the opportunity to win monetary rewards from the convenience of home—no ladder climb or Mythic Rank required!

THE FINE PRINT

  • You must be 18 years or older to participate.
  • Regional eligibility restrictions apply, void where prohibited.
  • Receiving monetary rewards requires having or creating Wizards, DCI, and i-Payout accounts (iPayout accounts cannot be created in advance, for more info, please refer to our Event Prize Support FAQ).
  • Refer to the official Terms and Conditions for complete details.

DAY 1

Day 1 will be Best-of-One Historic Constructed matches. You will play until seven wins or three losses (whichever comes first), with seven wins earning you qualification for Day 2. You’ll be able to enter Day 1 multiple times, which means you’ll have more than one opportunity to qualify for Day 2.

  • Start: August 1, 2020 at 8 a.m. PT
  • Signups End: August 2, 2020 at 4 a.m. PT—you’ll still have a few hours to complete your current run, but you won’t be able to join after this deadline.
  • Day 1 End: August 2, 2020 at 7 a.m. PT
  • Format: Best-of-One Historic Constructed with Match Clock

ENTRY REWARD

In addition to the prizes outlined above, every participant will receive card styles for five new-to-Historic cards through Jumpstart. Just as before, these special rewards will unlock as soon as you join the event, so you’ll be able to use them during your matches:

  • Isamaru, Hound of Konda card style
  • Kira, Great Glass-Spinner card style
  • Languish card style
  • Grim Lavamancer card style
  • Thragtusk card style

DAY 1 PRIZES

Event Record: 7 wins or 3 Losses (whichever comes first)

  • 7 Wins: 2,000 Gems, Qualification for Day 2
  • 6 Wins: 1,600 Gems
  • 5 Wins: 1,200 Gems
  • 4 Wins: 800 Gems
  • 3 Wins: 400 Gems
  • 0–2 Wins: No Reward

Entry Fee: 20,000 Gold or 4,000 Gems

DAY 2

  • Start: August 2, 2020 at 8 a.m. PT
  • Signups End: August 2, 2020 at 10 a.m. PT—you’ll have until the event ends to complete your matches, but you must join during this two-hour window.
  • Event End: August 2, 6 p.m. PT
  • Format: Best-of-Three Historic Constructed

Day 2 will consist of Best-of-Three Standard Constructed matches. Again, you’ll play until seven wins or two losses (whichever comes first), but unlike Day 1, you’ll only have one opportunity to compete. Once you complete your Day 2 matches—that’s it! You’ll receive rewards based on your event record, culminating with $2,000 USD if you manage to earn seven wins.

DAY 2 PRIZES

Event Record: 7 wins or 2 Losses (whichever comes first)

  • 7 Wins: $2,000 USD, Zendikar Rising Qualifier Weekend Eligibility
  • 6 Wins: $1,000 USD, Zendikar Rising Qualifier Weekend Eligibility
  • 5 Wins: 20,000 Gems, Zendikar Rising Qualifier Weekend Eligibility
  • 4 Wins: 10,000 Gems
  • 3 Wins: 6,000 Gems
  • 2 Wins: 4,000 Gems
  • 1 Win: 2,000 Gems
  • 0 Wins: No Reward

Entry Fee: None—previous qualification from Day 1 required.

Q&A

How many players can earn the monetary rewards on Day 2?

As many as qualify! All players on Day 2 who earn six or seven wins will be eligible to receive the monetary rewards.

Is the Arena Open a part of the MPL/Magic esports?

As part of the 2020–2021 Magic Esports season, players who earn five or more match wins on Day 2 of an Arena Open will also be eligible to participate in the next Qualifier Weekend.

While we recommend you head over the Magic.gg for full details, this change will go into effect with this upcoming Arena Open. If you earn five or more wins on Day 2, you’ll also be earning a spot in the upcoming Zendikar Rising Qualifier Weekend. We do want to note that while we plan to hold Arena Opens on a regular basis, players shouldn’t expect one every month (and therefore, for every Qualifier Weekend); reaching the top 1,200 in Mythic—Constructed or Limited—during a ranked season will continue to unlock invitations to a Qualifier Weekend.

What should I do if I encounter an issue during the Arena Open?

If you encounter an issue or need further assistance with the Arena Open, you will need to contact Game Support—we are unable to provide support for in-game issues over social media (other than telling you to submit a ticket). Please ensure you select “Mythic Events/Arena Open Issues” as the reason you are contacting our support team.

I reached six/seven wins on Day 2 and earned a monetary reward . . . now what?

If you receive a monetary reward, we will contact you via the email listed in your Wizards account to obtain your DCI Account and with instructions for activating your eWallet account with our partner i-Payout (or notifying you of your prize if you have already created an account). Please check your email regularly after the Arena Open to ensure that you respond to our inquiry in a timely manner. If you win a monetary reward and do not receive a reward email within 72 hours of completion of the Arena Open, please contact customer service.

For more information on reward fulfilments, please refer to the full Terms and Conditions and our general Event Prize Support FAQ.

May 2020 – Standard

The inaugural Arena Open is only a day away, so no time like the present to remind our players-in-waiting of all the important dates and details between them and the opportunity to win monetary rewards from the convenience of home—no ladder climb or Mythic Rank required!

THE FINE PRINT

  • You must be 18 years or older to participate.
  • Regional eligibility restrictions apply, void where prohibited.
  • Receiving monetary rewards requires having or creating Wizards, DCI, and i-Payout accounts (iPayout accounts cannot be created in advance, for more info, please refer to our Event Prize Support FAQ). 
  • Refer to the official Terms and Conditions for complete details.

DAY 1

Day 1

Start: May 30, 2020 at 8 a.m. PT
Sign-Ups End: May 31, 2020 at 4 a.m. PT—you’ll still have a few hours to complete your current run, but you won’t be able to join after this deadline.
Event End: May 31, 7 a.m. PT
Format: Best-of-One Standard Constructed, with Match Clock*
Event Record: 7 wins or 3 losses (whichever comes first)
Entry Fee: 20,000 Gold or 4,000 Gems

You’ll be able to enter Day 1 multiple times, which means you’ll have more than one opportunity to qualify for Day 2.

*For the Arena Open, we are enforcing a 30-minute match clock for each player in both Best-of-One and Best-of-Three matches. As a general reminder, in Best-of-Three matches, this clock is shared across all three games and counts down whenever a player has priority.

DAY 1 DECK SUBMISSION

  • Players will submit one (1) 60-card Standard Constructed deck per event run, with optional sideboard*.
  • You may not change your deck between matches.
  • You may change your decks in-between event runs (e.g. if Deck 1 doesn’t work out, you can re-enter and choose Deck 2).
  • Your Day 1 deck has no bearing on your deck choice for Day 2. You may choose the same deck or an entirely new one if you so desire!

*Though sideboarding doesn’t happen in a Best-of-One match structure, it may be relevant for companion cards or abilities that refer to cards you own “outside of the game.”

REWARDS

Special Entry Reward: The Godzilla Lands

  • 7 Wins: 2,000 Gems, Qualification for Day 2
  • 6 Wins: 1,600 Gems
  • 5 Wins: 1,200 Gems
  • 4 Wins: 800 Gems
  • 3 Wins: 400 Gems
  • 0–2 Wins: No Reward

In addition to the rewards outlined above, every participant will receive the special Godzilla Lands to add to their collection as part of their entry. Like the Godzilla Series Monster card styles, these special rewards will unlock as soon as you join the event, so you’ll be able to use them during your matches if you wish to further emphasize your goal of stomping through the competition.

Prizes

DAY 2

Day 2

Start: May 31, 2020 at 8 a.m. PT
Sign-Ups End: May 31, 2020 at 10 a.m. PT—you’ll have until the event ends to complete your matches, but you must join during this 2-hour window.
Event End: May 31, 6 p.m. PT
Format: Best-of-Three Standard Constructed
Event Record: 7 wins or 2 losses (whichever comes first)
Entry Fee: None—previous qualification from Day 1 required

For those who qualify for Day 2, you’ll only have one opportunity to compete. Once you complete your Day 2 matches—that’s it! You’ll receive rewards based on your event record, culminating with $2,000 USD if you manage to earn seven wins.

DAY 2 DECK SUBMISSION

  • Players will submit one (1) 60-card Standard Constructed deck, with optional sideboard.
  • It does not have to be the same deck you played during Day 1 to qualify. You may choose the same deck or an entirely new one if you so desire!
  • You may not change your deck or sideboard after submission—you will play the decklist you submit for every one of your Day 2 matches.

REWARDS

  • 7 Wins: $2,000 USD
  • 6 Wins: $1,000 USD
  • 5 Wins: 20,000 Gems
  • 4 Wins: 10,000 Gems
  • 3 Wins: 6,000 Gems
  • 2 Wins: 4,000 Gems
  • 1 Win: 2,000 Gems
  • 0 Wins: No Reward

Q&A

How many players can earn the monetary rewards on Day 2?

As many as qualify! All players on Day 2 who earn six or seven wins will be eligible to receive the monetary rewards.

Is the Arena Open a part of the MPL/Magic esports?

Not at this time. The Arena Open is currently separate from Magic esports (you will not earn Mythic Points, it won’t qualify you for a Mythic Championship/Invitational, etc.)

What should I do if I encounter an issue during the Arena Open?

If you encounter an issue or need further assistance with the Arena Open, you will need to contact Game Support—we are unable to provide support for in-game issues over social media (other than telling you to submit a ticket). Please ensure you select “Mythic Events/Arena Open Issues” as the reason you are contacting our support team.

I reached six/seven wins on Day 2 and earned a monetary reward . . . now what?

If you receive a monetary reward, we will contact you via the email listed in your Wizards account to obtain your DCI Account and with instructions for activating your eWallet account with our partner i-Payout (or notifying you of your prize if you have already created an account). Please check your email regularly after the Arena Open to ensure that you respond to our inquiry in a timely manner. If you win a monetary reward and do not receive a reward email within 72 hours of completion of the Arena Open, please contact customer service.

For more information on reward fulfilments, please refer to the full Terms and Conditions and our general Event Prize Support FAQ

Terence

Welcome to MTG Arena Zone!

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